Customer Service & Collections: we help our customers during all steps of their credit journey, either while onboarding or if they go through more difficult times.
Granting: we analyze our customers applications and try to make the rightest decision, even if it means saying no to an applicant!
Anti-fraud & Anti-Money Laundering (AML): we prevent and detect fraud and money laundering risks.
Business transformation and performance (OPS Lab): from analytics to outsourcers management or project management, we help all operations expertise teams, to make sure they are well monitored, efficient and innovative.
Quality&Training: we train all operations expertise teams and guarantee they serve our customers in the best way possible, through procedures and controls.