{"id":839,"date":"2024-01-29T14:00:41","date_gmt":"2026-05-11T17:33:52","guid":{"rendered":"https:\/\/younited.com\/group\/job\/operation\/"},"modified":"2026-09-21T12:50:04","modified_gmt":"2026-09-21T12:50:04","slug":"operation","status":"publish","type":"job","link":"https:\/\/younited.com\/group\/en\/jobs\/operation\/","title":{"rendered":"Meet our talented Operations team"},"content":{"rendered":"\n\n\n<div class=\"wp-block-group alignfull wp-pattern wp-pattern-media-text is-style-light has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-media-text alignwide has-media-on-the-right is-stacked-on-mobile is-vertically-aligned-center\" style=\"grid-template-columns:auto 32%\"><div class=\"wp-block-media-text__content\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-06b7c649 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-a0f07363 wp-block-group-is-layout-constrained\">\n<h3 class=\"wp-block-heading is-style-default has-large-font-size\"><strong>Delivering a simple and reliable customer experience<\/strong><\/h3>\n\n\n\n<p>Across Europe, our Operations team works closely with our customers, whatever their needs may be: financing, cashback, or everyday banking.<\/p>\n\n\n\n<p>The team supports credit applications and makes lending decisions, ensures the smooth execution of payments and daily banking transactions, prevents fraud and money laundering risks, and oversees the day-to-day running of our operations.<\/p>\n<\/div>\n<\/div>\n<\/div><figure class=\"wp-block-media-text__media\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"642\" src=\"https:\/\/younited.com\/app\/uploads\/sites\/4\/2026\/05\/oparetions-car-1-1024x642.jpg\" alt=\"oparetions car 1\" class=\"wp-image-798 size-media-text-2x\" srcset=\"https:\/\/younited.com\/app\/uploads\/sites\/4\/2026\/05\/oparetions-car-1-1024x642.jpg 1024w, https:\/\/younited.com\/app\/uploads\/sites\/4\/2026\/05\/oparetions-car-1-768x481.jpg 768w, https:\/\/younited.com\/app\/uploads\/sites\/4\/2026\/05\/oparetions-car-1-179x112.jpg 179w, https:\/\/younited.com\/app\/uploads\/sites\/4\/2026\/05\/oparetions-car-1-260x163.jpg 260w, https:\/\/younited.com\/app\/uploads\/sites\/4\/2026\/05\/oparetions-car-1-520x326.jpg 520w, https:\/\/younited.com\/app\/uploads\/sites\/4\/2026\/05\/oparetions-car-1.jpg 1040w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull is-style-default wp-pattern wp-pattern-text has-global-padding is-layout-constrained wp-container-core-group-is-layout-0251b133 wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-a0f07363 wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading has-text-align-center\">An organization combining customer proximity and operational excellence<\/h2>\n<\/div>\n\n\n\n<p>To support the entire customer journey across credit, cashback, and everyday banking, and to ensure the smooth operation of our business, the Operations team is organized into five areas: <strong>Customer Service, Collections, Underwriting, Anti-Fraud &amp; Anti-Money Laundering, and Quality &amp; Training<\/strong>.<br><br>The <strong>Customer Service<\/strong> team supports customers throughout their journey, answering questions and assisting them from onboarding through the day-to-day use of our products.<br><br>The <strong>Collections<\/strong> team steps in when customers experience payment difficulties. It works with them to find appropriate solutions while managing and monitoring overdue situations.<br><br>When a financing request is submitted, the <strong>Underwriting<\/strong> team reviews the application and makes the most appropriate decision. Its role is to strike the right balance between access to financing, customer protection, and risk management.<br><br>At the same time, the <strong>Anti-Fraud &amp; Anti-Money Laundering<\/strong> team identifies and prevents risky behaviors and transactions across both lending and everyday banking activities. In doing so, it helps protect our customers, partners, and Younited.<br><br>Finally, the <strong>Quality &amp; Training<\/strong> team supports the continuous development of operational teams across all our offerings, improves procedures, and ensures high standards of service quality, operational excellence, and customer experience.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/careers.younited-credit.com\/?department=Operations\">Join our Operations team<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Operations team is the primary point of contact for our customers across all our offerings: credit, cashback, and everyday banking. It supports them throughout their journey, ensuring they enjoy the smoothest possible experience.<\/p>\n","protected":false},"featured_media":798,"template":"","meta":{"_acf_changed":false,"content-type":"","job_cta_link_url":"","job_cta_link_title":"","job_cta_link_target":"","job_cta_link_rel":""},"class_list":["post-839","job","type-job","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<title>Meet our talented Operations team - B2B Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/younited.com\/group\/en\/jobs\/operation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Meet our talented Operations team - B2B Group\" \/>\n<meta property=\"og:description\" content=\"The Operations team is the primary point of contact for our customers across all our offerings: credit, cashback, and everyday banking. 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