{"id":633,"date":"2024-09-24T13:59:54","date_gmt":"2026-05-11T15:07:15","guid":{"rendered":"https:\/\/younited.com\/partners\/support\/mecontentement-client-younited-pay\/"},"modified":"2026-06-02T13:42:16","modified_gmt":"2026-06-02T13:42:16","slug":"mecontentement-client-younited-pay","status":"publish","type":"support","link":"https:\/\/younited.com\/partners\/fr\/support\/mecontentement-client-younited-pay\/","title":{"rendered":"Comment mes clients peuvent faire part de leurs m\u00e9contentements concernant le financement Younited\u202f?"},"content":{"rendered":"

Notre \u00e9quipe s’efforce de r\u00e9pondre \u00e0 l\u2019ensemble des r\u00e9clamations clients dans un d\u00e9lai de 72h.<\/span>\u00a0<\/span><\/p>\n

Vos clients peuvent nous \u00e9crire via le \u202f<\/span>formulaire de contact<\/span><\/b><\/a>\u202fen s\u00e9lectionnant\u202f:\u00a0<\/span>\u00a0<\/span><\/p>\n

-\u202fEn tant que prospect\u202f: “Je souhaite obtenir un financement”, pr\u00e9ciser paiement en plusieurs fois chez un marchand, et le motif \u00ab Je souhaite faire une r\u00e9clamation \u00bb ;<\/span>\u00a0<\/span><\/p>\n

-\u202fEn tant que client\u202f: “J’ai d\u00e9j\u00e0 obtenu un financement”, pr\u00e9ciser le paiement en plusieurs fois chez un marchand, puis \u00ab J’ai un probl\u00e8me \u00e0 signaler \u00bb et sur le motif \u00ab Je souhaite faire une r\u00e9clamation \u00bb.<\/span>\u00a0<\/span><\/p>\n

Vos clients peuvent \u00e9galement se connecter \u00e0 leur espace client Younited ou nous envoyer un courrier postal \u00e0 l\u2019adresse suivante :<\/span>\u00a0<\/span><\/p>\n

Younited- Service Client<\/span>\u00a0<\/span><\/p>\n

TSA 32500<\/span>\u200b<\/span>\u00a0<\/span><\/p>\n

92894 Nanterre Cedex 9<\/span>\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

Pour plus de d\u00e9tails sur le traitement des r\u00e9clamations clients Younited, vous pouvez consulter notre\u202f <\/span>proc\u00e9dure de traitement des r\u00e9clamations.<\/span><\/b><\/a>\u00a0<\/span><\/p>\n

N.B : En cas de r\u00e9clamation sur la marchandise acquise par votre client, il est n\u00e9cessaire que celle-ci soit trait\u00e9e par vos services.<\/span><\/p>\n

Nous vous invitions \u00e0 bien communiquer aupr\u00e8s des votre service client et\/ou sur vos conditions g\u00e9n\u00e9rales de ventes la proc\u00e9dure d\u00e9di\u00e9e aux r\u00e9clamations li\u00e9es au financement Younited\u202f:\u00a0<\/span>\u00a0<\/span><\/p>\n

– R\u00e9clamation sur le financement\u202f: A adresser \u00e0 Younited<\/span>\u00a0<\/span><\/p>\n

– R\u00e9clamation sur le produit financ\u00e9\u202f: A adresser au marchand<\/span>\u00a0<\/span><\/p>\n","protected":false},"template":"","category_faq":[297],"target":[269],"class_list":["post-633","support","type-support","status-publish","hentry","category_faq-fonctionnement","target-marchand"],"acf":[],"yoast_head":"Comment mes clients peuvent faire part de leurs m\u00e9contentements concernant le financement Younited\u202f? - B2B Partners<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/younited.com\/partners\/fr\/support\/mecontentement-client-younited-pay\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Comment mes clients peuvent faire part de leurs m\u00e9contentements concernant le financement Younited\u202f? - B2B Partners\" \/>\n<meta property=\"og:url\" content=\"https:\/\/younited.com\/partners\/fr\/support\/mecontentement-client-younited-pay\/\" \/>\n<meta property=\"og:site_name\" content=\"B2B Partners\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-02T13:42:16+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/younited.com\\\/partners\\\/fr\\\/support\\\/mecontentement-client-younited-pay\\\/\",\"url\":\"https:\\\/\\\/younited.com\\\/partners\\\/fr\\\/support\\\/mecontentement-client-younited-pay\\\/\",\"name\":\"Comment mes clients peuvent faire part de leurs m\u00e9contentements concernant le financement Younited\u202f? 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