La Matinale du E-commerce
During the E-Commerce Morning on April 9th, our B2B Marketing Director, Anne-Gaelle Fauchon, engaged in a pivotal discussion with Eric Latour (Microsoft) on how AI is revolutionizing the customer experience in retail.
Since 2017, Younited has partnered with Microsoft to embed AI at the core of its credit processes: Real-time analysis, More precise risk assessment , Decision-making in under 5 minutes.
Watch the replay
This event took place on april 9th, 2025, and is aimed at marketplace, e-commerce and retail merchants looking to increase their sales online.
In our workshop, discover concrete cases of how AI acts as a booster for e-merchants and retailers.
Watch the replay (in French only)
Key takeaways
Younited is Europe’s leading instant credit provider, offering consumer loans with fast credit decisions.
The conference highlighted the impact of AI on the credit payment journey for marketplaces, brands, and e-commerce businesses, with examples from Microsoft and Younited.
Here are 4 key takeaways:
- Streamlined credit approval: AI enables hyper-personalized data analysis in real-time, facilitating credit acceptance in under 5 minutes.
- Enhanced customer experience: Integrating AI into the credit process reduces friction and boosts conversion rates.
- Security and efficiency: Microsoft’s Agentic AI autonomously manages product returns and detects suspicious behaviors, ensuring a more secure e-commerce environment.
- Synergy between AI and human expertise: AI handles simple and high-volume cases, while humans manage complex situations, optimizing business performance
These points illustrate how AI transforms instant credit into a powerful performance lever for retailers.
