About the company
K-tuin are official resellers of Apple products. With Apple’s certification as an authorized reseller, they sell iPhone, Mac, Apple Watch, AirPods,… all Apple products.
They are also an official Apple technical service, that is, we repair your Apple device with official parts and the Apple warranty. K-tuin’s philosophy is not only that you have the Apple device that best suits your needs, but also that you get the best performance out of it.
Younited's technology platform has created a completely new environment, where we can offer buyback of used devices, and this sale is implied in the purchase of a new device. This creates previously unknown opportunities for our team.
The Challenge
Ktuin had their financial offer well covered but together with Apple they were looking for a solution that would offer their customers a mix of paying in easy instalments and being able to resell their devices to the shop in the future, pushing their customers’ return to the shop and generating recurrence, while increasing their average ticket.
The Solution Younited Pay
With the Affordability Platform that Younited Pay has created for Apple Premiun Resellers in Southern Europe, Ktuin has been able to offer a buyback of used devices, linked to an impact on the monthly fee, which generates sales opportunities it was previously unable to offer to its demand.
This has boosted its omni-channel options, as it is an option that is perfectly applicable both at the point of sale and online.
The benefits for Ktuin
Younited’s technology has been able to combine several services on a single platform.
Its use, very similar to Apple’s environment, has had a very rapid implementation and learning curve in their teams.
Thanks to the impact of device repurchases on share, Ktuin has significantly increased its average ticket and accessory sales.
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